The Gollogans of Carrickgollogan

Living close to nature, the gollogans must confront all the difficulties of life in the wild, but their biggest challenge is how to deal with the “giants” threatening their home. In this first book of the Gollogans series, can young gollogan, Dil, overcome her scaredy-tail ways and leave the woodland to ask the giants for help?

The terms and conditions should be read carefully before purchase.

Products/books

1.1 All Products/books on this website (which may vary from time to time) are available in the Ireland. For overseas orders, please contact riverrunreadingroom@gmail.com
1.2 All Products are subject to availability. Any books out of stock will be placed on back order and supplied when available. Back orders may be cancelled at any time.
1.3 In the event that we cannot supply the Product to you at all, we shall notify you as soon as is reasonably possible. We shall reimburse your payment in full and, in any event, no later than 14 days after the intended delivery date.
1.5 We make every effort to ensure that the advertised product prices are correct. If there is an incorrect price advertised, we are not obliged to supply the product at the incorrect price.
1.6 Woodsorrel Press is not VAT registered. 

2. Order/Payments

2.1 During order submission, you shall be required to provide us with your personal details, including an accurate postcode, together with the address and postcode of any intended recipient and all necessary payment details.
2.2 Full payment must be received in advance of delivery. We accept payment by most major credit and debit cards. The full name must accompany all payments, the address and postcode of the person registered with the credit card company, and all data fields must be complete.   
2.3 By clicking on the 'complete order’ button on the Order Form, you consent to be bound by the terms and conditions contained herein.
2.4 Submitting your Order Form is subject to our acceptance of this offer. We will not consider ourselves bound by a contract with you unless we have issued you a confirmation of order delivery by email. This is not the email sent on the submission of an order.  A receipt will be sent with your order.

3. Delivery

3.1 Our postal service is only within Ireland. For overseas orders, please contact riverrunreadingroom@gmail.com.
3.2 We will process order forms received within seven working days of placing the order. There may be a short delay during busy periods.

Cancellation

4.1 You may cancel your order within 14 days of purchase. You must notify us by email at riverrunreadingroom@gmail.com of your intention to return the product/book within the 14 days.
4.2 If you have received goods in connection with the Contract which you have cancelled, you must send back the goods to us without delay and, in any event, no later than 14 days from the day on which you communicate to us your cancellation of the contract. The deadline is met if you send back the goods before the period of 14 days has expired.  You agree that you will bear the cost of returning the goods.

 

5. Returns

5.1 If you wish to return your items, you must notify us within 14 days of receipt of your item. We will be happy to offer you a refund provided that the product/books are returned complete, in perfect unused condition and in the original packaging. Return shipping costs are non-refundable.
5.2 When returning products/books, we cannot be held responsible for goods lost in transit. Using a parcel tracking service is strongly recommended. Please ensure that you include your name and order number inside your parcel and that your items are packaged carefully.
5.3 The products/books will only be refunded if not damaged and in the condition that the customer received them.
5.4 Once your return is received and inspected by us, we will send you an email to notify you that we have received your returned item.  The refund, if approved, will be processed, and a credit will be applied to your credit card within 14 days of us receiving the product/book back. This does not affect your rights on the return of faulty goods.

 

Circumstances beyond the control of the supplier.

5.5 In the event of any failure by the supplier because of something beyond their reasonable control. The supplier will advise the customer as soon as reasonably practicable.
5.6 You are entitled to cancel any payment at any time where fraudulent use has been made of your credit or debit card by another person not acting on behalf of you or as your agent and to be re-credited by us to the extent that the card issuer does not reimburse such sums in such circumstances.
 

Customer Services

6.1 In the event that you are not satisfied with the Online Service, any complaints should be addressed to: riverrunreadingroom@gmail.com
6.2 We advise you to make any complaint within 1 working day of the date of delivery of your purchase.

 

Disclaimer

7.1 Whilst we agree to use our reasonable endeavours to ensure that this Online Site and the Online Service are fully operational and error-free, we cannot guarantee this and, therefore, accept no responsibility for any defects and/or interruption of the Online Site and/or the Online Service and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the Online Site and/or the Online Service impossible or impractical.

General

8.1 We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access to the Online Site and/or the Online Service from time to time. We will post any changes on the Site, and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the Online Service or Online Site. Changes will be effective after the posting of any such change, and all subsequent dealings between you and us shall be on the new terms and conditions.
8.2 Additionally, we reserve the right to suspend, restrict or terminate access to the Online Site and/or the Online Services for any reason at any time.
8.3 These Terms and Conditions shall be deemed to include all other notices, policies, disclaimers and other terms contained in the Online Site, provided that in the event of a conflict between any such other notices, policies, disclaimers and other terms, these Terms and Conditions shall prevail. If any of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
8.4 We shall ensure that we comply with the requirement of all current data protection legislation, including, without limitation, the Data Protection Act 2018 (as replaced, modified or re-enacted from time to time). We shall only use personal data received from you for the purpose of fulfilling our obligations under these Terms and Conditions and as stated in our Privacy Policy.
8.5 Save in respect of fraudulent misrepresentation, this agreement (including any documents and instruments referred to herein) supersedes all prior representations, arrangements, understandings, and agreements between you and us (whether written or oral) and sets forth the entire agreement and understanding between you and us relating to the subject matter hereof.
8.6 Your purchase will be deemed to have occurred in Ireland. These Terms and Conditions shall be governed by and construed in accordance with Irish Law, and the parties agree to submit to the exclusive jurisdiction of the Irish courts.